1- Returns and Refunds: if you are anything less than delighted for any reason with any item purchased on Mountainboards.it, you can return it unused and in a saleable condition within 14 days of receipt for a full refund. This provision does not affect your statutory rights relating to faulty or misdescribed goods or your right to cancel orders. Mountainboards.it respect the Consumer Protection (Distance Selling ) Regulations (EU Directive 577/1985 , EU Directive 7/1997 and the italian law D. lgs. 50/1992). If, for any reason, you are unhappy with the item/s you have ordered you have the right to cancel your purchase. If you wish to cancel before the items are despatched you are asked to contact us, by e-mail, as soon as it's practicably possible, you'll receive the refund in 3 working days on your credit card, delivery costs included. If your cancellation is received after the items have been despatched then to exercise your refund right by this way: sending a written communication to Fun Extreme Snc Servizio Clienti, Via San Zeno, 117 - 25124 Brescia, it will be pleased to receive also an e-mail to customer@mountainboards.it. Moreover you'll have to send also products we delivered still in saleable conditions at the same address above. Once we'll receive the documentation and products we'll refund you in 5 working days on your credit card.

2- Security of Transactions : At Mountainboards.it we consider your online security very seriously. When you place your order, you are using an advanced secure server. The secure server software encrypts all information you input before it is sent directly to the bank (Banca Sella). As an additional security measure, Mountainboards.it doesn't receive you credit card numbers; in fact you will be redirect directly to the servers of our bank and only there you will put your credit card informations. The order will be processed and stored only by the bank and Mountainboards.it will not collect or keep your credit card numbers. To check the security of payment, simply look in the lower bar of your browser when you fill in your payment details. You will see an unbroken key or closed lock, showing that encryption is active and your information is secure. For security reasons, we strongly recommend that you do not send credit card numbers by standard email but use the secure facility provided on Mountainboards.it. This payment method is certified by Verisign.

3- Privacy Policy: At Mountainboards.it, we respect your privacy and are committed to maintaining it. We use the information you provide us:

•  to administer your account and may disclose your details to the bank (Banca Sella) for the only purpose of processing your order.
  
•  from time to time, to inform you by post, email or other available means of products, services, promotions and special offers from Mountainboards.it. We will never disclose or pass your details to third parties. By using our website, you consent to the information you provide being processed for any of the above purposes. If you have any comments, queries or complaints relating to our privacy policy, please send us your opinion or suggestions. Mountainboards.it respect completely the EU Directive 46/1995 and the italian law D.lgs. 675/1996 about privacy and following the art. 13 of the last law cited Mountainboards.it remembers to the users that they have the right to:
• Obtain the confirmation of the exhistence of thei personal informations in our databases and to ask about the utilization of those information.
• Obtain the cancellation, transformation or block of your personal information in case of a wrong utilization.
• Obtain an update, a modification or an integration about his personal information.